Privacy policy

Last updated: December 22, 2025

Starry Roses operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Starry Roses is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories:

  • Contact details: Including your name, billing address, shipping address, phone number, and email address.
  • Financial information: Including payment card information, transaction details, and payment confirmations.
  • Account information: Including your username, password, security questions, and preferences.
  • Device information: Including IP address, browser type, and network connection details.
  • Usage information: Data regarding how and when you navigate or interact with the Services.

Personal Information Sources

We collect information through the following channels:

  • Directly from you: When you create an account, make a purchase, or contact support.
  • Automatically: Via cookies and similar tracking technologies when you browse our store.
  • Third Parties: From service providers and marketing partners who help us deliver the Services.

How We Use Your Personal Information

  • Tailoring the Services: To process payments, fulfill orders, and personalize your shopping experience.
  • Marketing & Advertising: To send promotional communications and show relevant advertisements.
  • Security & Fraud Prevention: To maintain a secure environment and monitor for fraudulent activity.
  • Communication: To provide customer support and respond to your inquiries promptly.

Contact Us

If you have any questions about our privacy practices or this Privacy Policy, please reach out to us:

📧 Email: support@thestarryroses.com
📧 Company name: FlashGift Limited
📧 Company Address: RM 1205, 12/F TAI SANG BANK BLDG, 130-132 DES VOEUX RD CENTRAL, HONG KONG

We are dedicated to protecting your privacy and ensuring a secure shopping experience.